Privacy Policy for Your Security
We protect your privacy and handle your data responsibly
Our Commitment to Privacy
This policy explains how gravonexilar.com collects, uses, and safeguards your information on this website.
We comply with Australian Privacy Principles (APPs) and protect your personal information through secure and transparent practices.
How Data Is Collected
Data is collected through forms, consultations, and cookies. All information is managed according to APPs and relevant law.
Details You Provide Directly
- • Name, surname, or display name you enter
- • Contact details including email and phone
- • Comments, enquiries, or feedback you choose to submit
- • Consultation requests or questions submitted via our form
- • Any other details you include in your message
Technical and Usage Data
- • Browser, operating system, or device type
- • Approximate location or language preference
- • Website interaction logs such as pages visited
- • Date and time of your visit or actions taken on site
- • Cookies used for essential, analytic, or marketing purposes
How Your Data Is Used
Collected data is used to provide personalised support, operate the site efficiently, and improve services.
- • Responding to contact or consultation requests
- • Customising user experience and communication
- • Improving website performance and usability
- • Ensuring security and addressing errors
- • Complying with legal and regulatory obligations
- • Carrying out analytics for internal assessment
- • Informing you about changes or new services
Our Promise: We keep your data confidential, using robust measures for the safety and integrity of your information.
Sharing of Data
Data is not sold or commercially transferred. Certain data may be shared with trusted third-party providers for website operation or legal compliance.
Service Providers
Third-party providers may access data solely to support secure website operation, not for other use.
Legal Requirements
We may share data if legally required for compliance with Australian law.
Anonymous Statistics
We may aggregate anonymised usage data for statistical review and service optimisation.
Your Rights Under Law
As a user, you may access, correct, or request deletion of your data at any time. You may also object to or limit specific processing.
- • Access a copy of your data we hold
- • Request correction of personal data
- • Request erasure of personal data
- • Obtain a copy in portable form
- • Object to certain data uses
- • Limit how your data is processed
Contact us with any request. We will respond according to legal requirements without unnecessary delay.
Keeping Your Data Safe
We use technical and organisational safeguards to protect your data from loss, misuse, or unauthorised access.
Technical Measures
- • Encrypted storage of sensitive information
- • Regular software and infrastructure updates
- • Strict authentication and access controls
- • Continuous system security monitoring
Organisational Measures
- • Employee training on privacy practices
- • Internal compliance reviews and audits
- • Process risk assessments for new tools
- • Limited access to personal data by role
How Long Data Is Retained
Your data is kept only as long as necessary to fulfil the purposes outlined here or meet legal requirements.
- • User account or form details
- • Aggregated usage information
- • Messages or correspondence records
- • Non-identifiable service data
- • Consent-based, optional communication preferences
We review and manage retention periods in line with obligations.
International Data Transfers
Data may be processed outside Australia in limited cases. We only use third parties meeting strict protection standards.
- • Providers with adequate protection per APPs
- • Contractual clauses for data privacy
- • Vendor due diligence assessments
- • Australian user recourse in disputes
Cookies on This Site
We use cookies to support service delivery, analytics, and usability. Your cookie preferences can be managed in your browser.
Types of Cookies Used
- • Required for site functioning and security
- • Monitor usage and improve services
- • Remember choices and display preferences
- • Enable supplementary features if you wish
Most browsers let you block or delete cookies at any time.
Policy Changes and Updates
Any changes to this policy will be posted on this page. We recommend checking this policy periodically for updates.
- • Policy version and date are always displayed
- • You may receive email about key changes
- • Material changes take effect with notification
- • Minor edits applied immediately
Your continued use of the site after policy changes will signify acceptance.
Contact About Privacy
Direct privacy questions or requests using the details below.
gravonexilar
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61347544904
Email: content@gravonexilar.com
Policy last updated on 22 September 2025
Effective from 22 September 2025